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Contact Details
Phone
Address
io mates GmbH
Spinnereiinsel 3b
83059 Kolbermoor, Germany
Support
Live Chat
Available directly in the app
Response time: under 2 hours
io mates GmbH – Kolbermoor
Spinnereiinsel 3b, 83059 Kolbermoor
FAQ
Frequently asked questions about contacting us.
We typically respond to all inquiries within 24 hours. For urgent technical support,
we usually respond much faster – often within 2 hours during business hours.
Yes, of course! Select "Request a Demo" as the subject in the contact form and we will
schedule an individual appointment with you. The demo takes about 30 minutes and we will
show you all features live based on your requirements.
Our support team is available Monday to Friday from 9:00 AM to 6:00 PM (CET).
Emails received outside business hours will be processed on the next business day.
Critical technical issues are handled with priority.
Yes, you can reach us by phone at +49 8031 9005770 during our business hours.
For technical inquiries, we recommend email or ticket support, as we can respond
to details faster and exchange screenshots or logs there.
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